Your gear is made to order, so please allow 3-7 business days for order creation and fulfillment. This does not include shipping time. Standard shipping takes an additional 3-5 business days for US.

Shoot us an email with your order number and the email you used to place it. Tell us why you're looking to return it — we’re all ears.

When it's time for a refund, we keep it simple — the mula goes straight back to the original payment method you used to buy your gear.

And hey, snap a pic of the item and attach it to your email so we can see what needs to be improved on.

We’ll get back to you within 48 hours (usually way quicker) with all the info you need to get things sorted. We’re here to make sure you're stoked with your gear!

Don't hesitate to reach out. We're here to help!

Call: ‪(302) 643-9646‬

Email: WhatsUp@genxvibes.net